Support

Empirisoft Support

Start with the user guides below. For ordering and licensing, email us directly — a searchable technical-support center is coming soon.

Start here

User guides

The quickest way to an answer is the manual. Browse the complete documentation for each program.

Orders & licensing

Ordering and licensing questions:

service@empirisoft.com

Technical support

A searchable support center for FAQs, how-to questions, and troubleshooting is on the way:

support.empirisoft.com Coming soon

Until it’s live, email service@empirisoft.com and we’ll help you directly.

By mail

Empirisoft Corporation
47 Lakeview Avenue West
Cortlandt Manor, NY 10567

Prefer to talk it through? Email us and we’ll set up a call.

About

Built by researchers, since 1997

Empirisoft’s software began in a research lab at Ohio State University in 1997, and has been used by university labs around the world ever since — from single-investigator studies to campus-wide deployments. Today we’re based in Cortlandt Manor, New York, just north of the city.

Purchase inquiries go to our ever-friendly team, and a searchable support center is on the way — in the meantime, a quick email gets you a fast, personal answer.

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New York — just south of Empirisoft's home in the Hudson Valley