Solutions [Sections]
Before you begin, make sure you go through the following list:
1. Be sure to check out our trouble shooting information manual in the MediaLab users guide, located here:
www.empirisoft.com/medialab/help/trouble_shooting.htm
2. If you're running a Dell Optiplex and have been experiencing weird 'freezing' issues that none of the suggestions below fix, be sure to contact us over at our support line at support <at> empirisoft.com .
Before you begin, make sure that Windows Media Player can actually play the video file you have. If it cannot, skip to the 'Downloads' section.
If you're in need of a solution -IMMEDIATELY- go to section 'C' or 'D'.
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A. Enhanced Video
B. Downloads
C. HTML Embedded Video
D. Youtube
E. MediaLab and DirectRT 2010
I. Related Links
II. Attachments
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If all else fails, you may want to consider converting your video to an alternate format that any of the solutions above can utilize. Video conversion can completed through a variety of programs. Feel free to send us an email if you would like further assistance with how to go about working with this alternative solution.
You may also want to try taking a look at the following thread:
www.empirisoft.com/support/showthread.php?t=4801