MediaLab won't link to DirectRT (case 8701)

[fisher.1015]

Hey Jason,

I've been having a similar problem as well. I have DirectRT in a number of questionnaires set up in my computer, but when the questionnaire comes to the DirectRT portion, it just shows a blank, purple screen. I've tried changing things around and making them work, but I haven't been able to get MediaLab to run DirectRT. I've run the .csv in DirectRT and it works find. I've also tried running a few past studies that have worked in the past, but those don't seem to be working either. What do you think the issue is?

Thanks

[jason_reed]

Hi fisher.1015:

What versions (e.g., ver20xx.x.xx) of MediaLab and DirectRT are you using?

[fisher.1015]

I believe it is version 2010.1.15.

[jason_reed]

Is that for both MediaLab and DirectRT?

[fisher.1015]

Medialab is 2010.1.15
DirectRT is 2012.4.0.135

I assume the difference could be an issue, but I have run a different task that worked previously with both programs, but won't run anymore.

[jason_reed]

Please try upgrading your version of MediaLab to version 2010.3.102. You can download it here:

http://www.empirisoft.com/download_old.aspx

[fisher.1015]

Will the upgrade affect any of the previous experiments we have developed previously?