joystick not working. (case 11502)

[celooser]

I'm now using version 2010, and the last was v 2008. No new hardware.

Suggestions?

[jarvis24]

Did the problem start when you made the change from v2008 to v2010, or were you trying v2010 to see if that would fix it?

[celooser]

someone in my lab had used directRT with this joystick previously. i believe it was the 2010 beta version. unfortunately we no longer have access to this computer and i am trying to run a similar experiment on one of the two available pcs (info below). i'd be willing to try v2008 though i dont know that that will help. or how to get the 2008 version.

is there a way to see if the key codes for the joystick would have changed?

Did the problem start when you made the change from v2008 to v2010, or were you trying v2010 to see if that would fix it?

[jarvis24]

You can get a copy of any of the old versions here:

www.empirisoft.com/download_old.aspx

Send the code that comes up to service@emp.. If you are licensed for a later version, you are always welcome to use an earlier version if you choose to. I can't imagine the joystick codes have changed. If you run one of the very simple samples that comes with DirectRT (like text.csv in the bare bones sample folder) that allows for "rt:any"--does it also refuse to accept input from the stick?

[celooser]

rt:any doesnt recognize the joystick either. im trying the 2008 version now. will update in a few.

[celooser]

just got the trial code for v2008. the same problem persists--not recognizing the joystick, even with 'rt:any' and not with the codes specific to the joystick. is there any way to troubleshoot this or should i start looking into other software/do you think purchasing a new pc could fix it? i really just need to get this experiment off the ground asap.

thanks for your help.

[jarvis24]

Sorry I wasn't clearer--did you install the Vista/W7 version or the "classic" version of v2008 from the old versions page (i.e., from the link in my last post)? The newer Vista/W7 version would likely act just like v2010 as it is the same but without the newer features. The "classic" version is the one that's been out and around for a couple years now and runs pretty much trouble free on XP. The latter is the one I intended to suggest you try. Problem solving here will depend on which on you installed. Sorry again for not being clear about that before suggesting you try v2008.