Videos dont progress after playing (case 5526)

[jarvis24]

We were able to replicate the problem and I think we found the problem. It should now work on Windows 7 as it always has on XP and Vista (i.e., automatic continuation). Try uninstalling your version of 2008 and installing this newer (Nov 3, 2010) release:

www.empirisoft.com/download/ml2008/ml2008.1.33e.exe

Please let me know if it helps!
Blair

[jarvis24]

Update: Issue resolved as of January, 2011 in MediaLab v2010. As of today, Feb 25, 2011, v2010.2.19 is available on the main download page.

[MattH]

I experience exactly the same problem here on a Windows 7 system, using the MOVIE item type. I even tried the duration parameter (I have a 30 second video, so I used "(d3)&quot, but MediaLab just won't progress. Any chance that this can be solved?

[sanne]

I experience the same problem as well. The movie plays just fine but when the movie is finished the screen just goes to the regular medialab background with a blank, black rectangle in the center of the screen. I use windows vista and medialab 2010.3. I have tried the duration parameter but Medialab does not continue either. I am playing an avi file, in the 'movie' selection type.

[Jan]

Still have the same problem with v2010.2.19. A workaround is to show the movie as background video in an instruction item with a duration parameter (to suppress the continue button).

[Paolo]

Hello,

I have the same problem with MediaLab 2010.2.19 both on Win XP and Win 7. I need to show a video but every time I try it, it goes till the end but then it won't progress.

Another problem I have (again with 2010.2.19 both on Win XP and Win 7) is that the duration parameter does not work If I set for instance (d-180) the continue button does not appear on the item after 3 minutes (if I set that parameters; it will never appear), any idea why I am having this issue? Because of it, I can't set a movie as background video in an instruction item with a duration parameter (as an alternative to the fact that video does not progress).

Thanks for you help -

Best,

Paolo

[jason_reed]

Hi Paolo,

Please try using MediaLab v2010.3.102. You can download it here

http://empirisoft.com/download_old.aspx

Make sure that you uninstall MediaLab v2010.2.9 before you install MediaLab v2010.3.102. Just email us as before for the install code.

Please do follow up and let us know if that works.

Cheers.

Jason
Empirisoft Software Support Specialist
support@empirisoft.com