trouble running inquisit session in medialab (case 4905)

[lalani98]

I just came across this issue with ML2010 running on Windows 7. The fix worked (changing the 'Path'). This might be useful to users thinking that a fix from 2008 might no longer be relevant.

[roney.lab]

I've tried all of the file path-related fixes suggested above, but I still can't get an Inquisit session to run in MediaLab. I saved a questionnaire with the Inquisit session as an item type, but when I run that questionnaire, I get a screen asking me to wait, then I click continue when instructed, then it pops out of that experiment without ever running the Inquisit session. I've attached all of the relevant files. Any help would be greatly appreciated.

[elair2007]

I had the same problem, and the hotfix had trouble working for me at first- not because of the C:\ or D:\ directory, but rather that Inquisit was installed in C:\Program Files (x86)\Millisecond Software\Inquisit 3 not Program Files. Even when copying from the path name from the folder properties this x86 was edited out, so do be careful of the pathway. Once I fixed this, and then restarted media lab, it worked.

[jason_reed]

Thanks for that suggestion, elair2007!

[affectlab]

I just ran into the same problem - sometimes I would get a direct x E_OUTOFMEMORY error when medialab got to the inquisit portion and sometimes nothing would happen. For some reason though I got it to work by right clicking the medialab icon, going to properties, compatibility, and unchecking the "Run this program in compatibility mode for..." box (we had it enabled for Windows XP Service Pack 3). Not sure why but now the inquisit portion runs smoothly.

[jason_reed]

Thanks for sharing this information, affectlab.

[aksesko]

Like others, I am having problems running Inquisit 4 in MediaLab v2010. I get the message in MediaLab saying "processing please wait" then it goes to "hit continue" and goes back to MediaLab sessions. I have been searching around a bit and it seems there are some issues with Inquisit 4? I have tried to troubleshoot by changing the location of files, and I checked and Inquisit is saved on the C drive. One issue I have is that I have to run MediaLab through a shared "Public Documents" under My Documents, as my RAs login to my lab computers with their own IDs. Maybe this is an issue? Although MediaLab works just fine.

I have Inquisit saved in: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
Maybe I need to update this?
Any help would be appreciated as I hope to start running this Monday.
Thanks!