Videos dont progress after playing (case 5526)

[jason_reed]

Raymond,

Could you upload your video files in a zipped folder? I'd be happy to see what happens on my computer, but it would be best if I used your original materials.

[raypark70]

Dear Jason,

I tried uploading the files but they were too large, even after zipping individually (smallest one was more than 14MB after zipping).

However, this "Windows Media Player-not-terminating" issue has been consistent with ML2010 on my lab machines (This did not happen with ML2008 running on Windows XP SP3). All 32 video clips I am using for my upcoming study ends up with this problem - regardless of its format (I tried AVI and WMV files).

What I hope is to ask you to see if this technical issue can be replicated at your office with ML 2010. And also check if this happens with ML 2008 and ML 2014. If this happens ONLY on ML 2010 but not in either ML 2008 or ML 2014, then I'll have to uninstall ML 2010 and go for either version that you have confirmed that works.

Thanks for your support!

"Raymond" Byungho PARK

Raymond,

Could you upload your video files in a zipped folder? I'd be happy to see what happens on my computer, but it would be best if I used your original materials.

[jason_reed]

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[raypark70]

Thanks for checking. Was busy running the experiment.

I managed to make it work by installing ML2008 instead of the newer software I own license for. Still have no idea why and how this worked. It was my last straw.

Will consider upgrading to ML2014 -- after I secure funding for my next project.

Thanks!

"Raymond" Byungho PARK

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[jason_reed]

Thanks for the update. I'm glad that you found a solution. However, it is interesting that using an older version of MediaLab is what worked.

Let us know if there is anything else with which we can help!

[jason_reed]

Raymond,

What installation package did you use when you most recently installed MediaLab 2008? That is, when you went to the download page to get MediaLab 2008 (http://www.empirisoft.com/download_old.aspx), which link did you click to get MediaLab 2008: v2008.1.33 or v2008.1.33e?

[raypark70]

Hi, sorry for not checking the thread for a while.

Yes, it was the latest version available. I am quite sure it was v2008.1.33e.

Again, I had it run on a Windows XP Korean Edition. I will mention why this is significant in a separate posting.

Cheers,

"Raymond" Byungho PARK

Raymond,

What installation package did you use when you most recently installed MediaLab 2008? That is, when you went to the download page to get MediaLab 2008 (http://www.empirisoft.com/download_old.aspx), which link did you click to get MediaLab 2008: v2008.1.33 or v2008.1.33e?