Videos dont progress after playing (case 5526)

[jason_reed]

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[raypark70]

Thanks for checking. Was busy running the experiment.

I managed to make it work by installing ML2008 instead of the newer software I own license for. Still have no idea why and how this worked. It was my last straw.

Will consider upgrading to ML2014 -- after I secure funding for my next project.

Thanks!

"Raymond" Byungho PARK

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[jason_reed]

Thanks for the update. I'm glad that you found a solution. However, it is interesting that using an older version of MediaLab is what worked.

Let us know if there is anything else with which we can help!

[jason_reed]

Raymond,

What installation package did you use when you most recently installed MediaLab 2008? That is, when you went to the download page to get MediaLab 2008 (http://www.empirisoft.com/download_old.aspx), which link did you click to get MediaLab 2008: v2008.1.33 or v2008.1.33e?

[raypark70]

Hi, sorry for not checking the thread for a while.

Yes, it was the latest version available. I am quite sure it was v2008.1.33e.

Again, I had it run on a Windows XP Korean Edition. I will mention why this is significant in a separate posting.

Cheers,

"Raymond" Byungho PARK

Raymond,

What installation package did you use when you most recently installed MediaLab 2008? That is, when you went to the download page to get MediaLab 2008 (http://www.empirisoft.com/download_old.aspx), which link did you click to get MediaLab 2008: v2008.1.33 or v2008.1.33e?

[raypark70]

I was talking to a friend of mine the other day regarding this technical issue. He confirmed my long held hypothesis: It is the OS.

Whatever MediaLab you are using, as long as your Windows operating system(OS) is English edition, it should be running fine.

Microsoft develops it's Windows operating system for various areas. Local language support is important, and naturally, codes for processing language is embedded down deep at the system level. That is, though I am sure Empirisoft has tested MediaLab thoroughly, it must have been tested using Windows US Edition only.

Chances are, if you are using Windows released for Chinese, Korean, Japanese, Thai, etc. markets, you may run in to interesting issues.

Many academic institutes (especially with a large engineering school) outside the U.S. often run into this issue. They solve this by purchasing Windows licences for both local market and U.S. market. If you belong to one of them, just install a U.S. Windows and install the MediaLab you have. It should work. (You should be able to get Local language support by downloading Language Pack from Microsoft)

However, it would be better if MediaLab works perfectly regardless of the Region of the Windows...

Hope this helps MediaLab users outside the U.S. !

Cheers,

"Raymond" Byungho PARK

[jason_reed]

Thanks for this information!