Blair Jarvis, Administrator
What version of Windows? Can you zip and post your que and whatever other files would be necessary to replicate the problem? If it's Windows 7 or Vista, is it possible for you to try it on an XP machine to see if it's an OS related issue?
Member
Originally Posted by jarvis24
Using Windows XP. I discovered today that if I have an item after the on-line rating item, the program doesn't appear to end (as it did before), but instead freezes on the on-line item.
I'm attaching my que. It is super simple - just trying to get the on-line rating feature to work before I invest any more effort in programming.
Do you think it would be fruitful for me to try older builds or versions? Was the on-line rating available as an item in the 2006 version?
Blair Jarvis, Administrator
OK, I think I have some answers now. I tried one of the samples posted above (online rating of an image) and found the same result on my Windows 7 system. Then it occurred to me that the online rating was traditionally used for video files when the feature was first developed. One problem with Windows 7 though is that it created a bug for MediaLab in that movie files would not automatically go on to the next item when they finished. So we fixed that bug yesterday in a new release 2008.1.33e. In so doing, voila! using an online rating with a video works great--*because* when the video ends, ML continues on.
So all of this is what clued me in to what's going on here in general (at least I think!). In order for the online rating feature to work, the subsequent item in the questionnaire must have some way of ending and allowing MediaLab to continue. It's at THAT point, the online rating will end. No, end to the item, no end to the rating.
And SO, if an image (or in the case of the last post, an essay) is being used, then there must be a duration set to the item in order to end it and the rating. And this is just the way the feature works--doesn't matter if it's Windows 7 or, Vista, or XP. So if you have an image as the subsequent item, try setting a parameter value on the IMAGE item of, say (d20) and you should see the continuation automatically after 20 seconds.
The only issue that is specific to Windows 7 is in the case that you are trying to play a video. In this case, it won't work unless you have the newest build of MediaLab (v2008.1.33e or later). This is the case where an experiment may have worked fine in XP but not on Windows 7 even though nothing was changed.
Anyways, hope that all makes sense. I'm attaching 2 revisions of one of the sample posted above. The image file is included here but the video is not. The video comes with Windows 7 and can be searched for and copied into the same folder as the que file. Please let me know ifyou run into any trouble or if I've missed anything.
If you'd like to download the 2008.1.33e revision, it's located on the main download page (www.empirisoft.com/download.aspx).
Member
Excellent! That appears to have been exactly the problem! Things seem to be working now.
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