Videos dont progress after playing (case 5526)

[jason_reed]

raypark70,

Try renaming your video files without using anything but numbers and letters. I wonder if starting the file names in the filename field of your three movie items with a . and using backslashes in the name may be the problem.

[raypark70]

raypark70,

Try renaming your video files without using anything but numbers and letters. I wonder if starting the file names in the filename field of your three movie items with a . and using backslashes in the name may be the problem.

Thanks for your suggestion, Jason. I did try doing that, but the result was same.
As you already know, ".\" refers to 'current directory (folder)' in DOS, which Windows inherited.
Ergo, ".\2D\FileName" = "2D\FileName"
Nevertheless, I was wondering if that may have been the case since it has been quite a while since DOS was released. But it was still working that way.

I also tried moving the video clip to the same folder where the questionnaire & experiment files are & edited the script. Problem persists.

My theory is that after ML calls Windows Media Player(WMP) & completes playing the video, somehow WMP fails to terminate and stays as a thumbnail. I just do not get why & how this is happening.

One possibility is the operating system not being U.S. version (both systems, Win XP and Win 7, are Korean Windows released by MS Korea). However, ML2008 did not have this problem when I executed a similar experiment (lots of video files played) on a Korean Windows XP (SP3) machine three years ago.

Using the questionnaire file I uploaded, can you replicate this issue with ML2010 v3.1 at your office? And even better, can you try to replicate this with ML2014?

Thanks!

"Raymond" Byungho Park

[jason_reed]

Raymond,

Could you upload your video files in a zipped folder? I'd be happy to see what happens on my computer, but it would be best if I used your original materials.

[raypark70]

Dear Jason,

I tried uploading the files but they were too large, even after zipping individually (smallest one was more than 14MB after zipping).

However, this "Windows Media Player-not-terminating" issue has been consistent with ML2010 on my lab machines (This did not happen with ML2008 running on Windows XP SP3). All 32 video clips I am using for my upcoming study ends up with this problem - regardless of its format (I tried AVI and WMV files).

What I hope is to ask you to see if this technical issue can be replicated at your office with ML 2010. And also check if this happens with ML 2008 and ML 2014. If this happens ONLY on ML 2010 but not in either ML 2008 or ML 2014, then I'll have to uninstall ML 2010 and go for either version that you have confirmed that works.

Thanks for your support!

"Raymond" Byungho PARK

Raymond,

Could you upload your video files in a zipped folder? I'd be happy to see what happens on my computer, but it would be best if I used your original materials.

[jason_reed]

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[raypark70]

Thanks for checking. Was busy running the experiment.

I managed to make it work by installing ML2008 instead of the newer software I own license for. Still have no idea why and how this worked. It was my last straw.

Will consider upgrading to ML2014 -- after I secure funding for my next project.

Thanks!

"Raymond" Byungho PARK

Raymond,

Just checking in to see if you were able to resolve the video issue or if there is anything else with which I can help.

Jason

[jason_reed]

Thanks for the update. I'm glad that you found a solution. However, it is interesting that using an older version of MediaLab is what worked.

Let us know if there is anything else with which we can help!