Hi vls89,


What version(s) of DirectRT (ver.20xx.x.xxx) are you running on the computers in question? You can find this information by selecting Help > About DirectRT in the main DirectRT window. If the versions are different on the computers, please be sure to say which versions are on the nonfunctional and fucntional machines.


One thing we can also do is look over your system diagnostics and see if there are any obvious problems that could be corrected. If you want to try that type "dxdiag" from the "Run" command on the Windows "Start" menu. You will get a complete diagnostic description of your system. If you then click "Save All Information" and send the resulting file to us, we'll take a look at it and see if we can see anything problematic. You can also check for some obvious problems here yourself--the display tab in particular may indicate you could benefit from a driver update or other action. Please be sure to label each dxdiag report as to whether it is from a nonfuctional or functional computer.


Let's start here and see what this information may tell us.


Jason