Questionnaire files won't open in Experiment Editor (case 15865)

[jennifer.beaudry]

Hi Jason,

That didn't solve the problem. I will note, though, that I see another file in the .que/openwithprogids file, which is "SMSdatafile" (also a binary value). Could that be interfering with it in some way?

Jennifer

[jason_reed]

Please contact me at support@empirisoft.com and I will assist in setting up a remote access session to address this problem. Please refer to case 15865 in the email.

[jason_reed]

Jennifer,

First try doing a search on your hard drive to see if what programs are using that SMSdatafile. Then, try deleting that SMSdatafile along with any other files that you may have added from the .que folder and see what that does.