An error keeps coming up when running our experiment that says "Medialab has stopped working." and then the program closes. This occurs at random times throughout the experiment. Help please?
An error keeps coming up when running our experiment that says "Medialab has stopped working." and then the program closes. This occurs at random times throughout the experiment. Help please?
Hi Beaudrylab.
Could you please provide some more specific detail about the error? It would help me troubleshoot if you could provide a picture of the error or the exact wording of the error when it shows up.
Jason Reed
Empirisoft Software Support Specialist
Hi Jason Reed,
Apologies for the delay in replying.
This is the error. It appears to be completely random.
Thank you in advance.
Hi Jason,
Sorry for the delay. I have tried to attach the picture multiple times in multiple formats & I keep getting a database error. I will email it with this case number.
Thanks,
Jennifer
Jennifer,
Answering a few more questions would be helpful.
1) What version of MediaLab are you using?
2) What version of Windows are you using?
3) Have you seen this error before it started randomly popping up?
4) Can you provide some details about the situation in which the error pops up?
5) Does this error show up if you run some of the Sample programs that came with MediaLab?
Jason Reed
Empirisoft Software Support Specialist
Jennifer--did you guys ever happen to find a solution to this issue? I ask because another user reported the exact same problem. FYI, they are using v2010.2 so I'm curious especially to know if you guys are getting this error also with 2010.2 or if you have a later version.