MediaLab freezes, running on Vista

[EDONNY]

We are experiencing the same problem in our lab on our vista computer. We seem to have maybe gotten further than item 150 (though I am not sure exactly how many items were complete), however, we experience the same purple freezing screen. If we do the exit code immediately (ctrl,alt,right arrow) we can save the data we have accumulated so far, but if other buttons are pressed, we have to ctrl, alt, delete out and lose all data. The funny thing is that we are experiencing the same problem with a machine that came with vista, but was later switched to XP??? Is it something about the vista computers and not necessarily the OS itself???

[jarvis24]

Did you do a clean install of XP on this machine that used to have Vista? e.g., first formatting the hard drive? If so, that is super odd and, yes, I would expect that would be a hardware issue. Would be curious to see the dxdiag.txt files from all these machines to compare their hardware.

For info on how to generate a dxdiag.txt file:
www.empirisoft.com/support/showthread.php?t=75

[EDONNY]

When I try to get the dxdiag.txt files from the vista machines, the computer says it cannot find the files. I can get the dxdiag.txt files off of xp machines, however, the one that gave us the medialab problem is currently being rebuilt so I cannot get that file either. =/ I am sorry I cannot be of much help.

[jarvis24]

That's odd. Hmm. Are you typing "dxdiag.exe" from the Run command on the Windows Start Menu? If so, what exactly is the feedback message when you try that?

[EDONNY]

I got the dxdiag.txt file. I am not sure if it will provide any info

[jarvis24]

The dxdiag.txt file indicates you are still running Vista on this machine. Is this the one that was supposed to have been converted back to XP? If not, do you have that one for comparison?

[EDONNY]

Actually, that dxdiag.txt file is from a Vista desktop machine. The laptop computer that had vista and was rebuilt with XP and was giving us problems, has since been rebuilt again back with Vista. Is everyone who is running medialab on Vista computers having this same problem? or is it just a few people?