Blair Jarvis, Administrator
Kwise1,
As you can see we have run into this before, but we didn't have knowledge that it could happen on Windows 7 through Bootcamp. Is it the case that the keyboards do not work in all applications or just DirectRT? Also, do you have them connected directly to the systems (not with any extensions)? I presume so, but just checking.
Contributing Member
Hi - thanks for the reply! The keyboards do not work at all, in any application. It's as if they've completely frozen up.
They are plugged directly into the mac minis.
Contributing Member
Just wanted to check in - any suggestions as to what we should do?
John Chapman, Administrator
Private message sent.Originally Posted by Kwise1
Blair Jarvis, Administrator
Just an update here, it looks like Windows 7 is having trouble pulling up the drivers for the keyboards on some systems. John is working on a hardware revision for this right now and hopefully we'll have a solution shortly (John says it could just be a matter of a few days). In the meantime, I'm going to also look into some software solutions.
Blair Jarvis, Administrator
Also, Lee, from your posts above I see you are running XP through Bootcamp and not Windows 7. Curious to know if you ever found a resolution to this. I ask because I haven't heard of any other XP problems (either via Bootcamp or straight-up) and want to know if we should be looking at this while we're working on the Windows 7 issue here.
John Chapman, Administrator
We've just released v2010 firmware for the DirectIN boxes and keyboards. It appears that this firmware is compatible with all modern operating systems (specifically XP, Windows 7, Mac OX 10.6, etc).
Contact us for details.
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