Video Playback Issues Summary

[jarvis24]

Strange for XP. What exactly happens when the video should be playing? Can you get ML to play any video on this machine? Also, are you using any parameters, and how are you implementing the video--e.g., what item type, as a backvideo?, as a que item vs an exp item? Also, v2004 is going back a bit in terms of current support knowledge--by chance if you play the same video a second time with the same questionnaire--does it appear and play ok?

[TeraLetzring]

When it gets to where the video is supposed to be, the screen flashes and then goes to the light blue screen. I just upgraded my realPlayer to SP, and now I get sound but no picture. I am not using any special parameters, and the video is in a que item that is then read into an exp item. But I have the same problem for both the exp and the que files. I also noticed that the version I am running is 2006, but the video still doesn't play when I try it a second time. The first time I tried to open the RealPlayer program, it told me that I wasn't connected to the internet (even though I was) so I couldn't complete the registration. Might this be causing a problem?