Customer Reviews (case 22515)

[jason_reed]

Thank you for the feedback, somer234! We are happy to hear that MediaLab is meeting your needs.

Please let us know if you need assistance by posting here on the forums or emailing us at support@empirisoft.com

I just want to say I have been using Medialab only since few months and found it very useful.

[kelukaliya]

MediaLab and DirectRT are programs that clearly have been designed by a psychologist for psychologists to use. Compared to other similar software I have used, the programs meet all of my needs, from the way trials and questionnaires can be randomized to the type of stimuli that can be presented and the varieties of responses that can be collected. The many facets of the program have on occasion even prompted me to come up with study ideas I might not have otherwise. Also, the customer support that Empirisoft offers is unparalleled. They have without exception responded to my queries promptly and patiently, and do an excellent job of troubleshooting from afar. Furthermore, when DirectRT once did not meet the needs of a study I was designing in terms of the type of responses it would accept, he was able to rewrite the program for me very quickly so that it would. Getting custom-made software was definitely a new experience for me.

[jason_reed]

Thank you for the nice review, kelukaliya. Please let us know if we can be of further assistance to you.

[jarvis24]

Just wanted to let you know that I received my button box today and it works like a charm! Thanks so much for working your magic! As soon as our budget clears for next year (probably over the summer), I'll be ordering one of your rotary controller input boxes. I'm very impressed with the quality of your equipment, and now I'm a big fan of your company's customer service practices, as well!

John E. Sparrow, Ph.D.
Psychology Program
University of New Hampshire at Manchester

[Queen Deeza]

Thanks for your order details, this will help others ordering this. Could you let me know where you order the box from?