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Thread: direct RT wont run in medialab

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  1. #1
    Join Date
    Nov 2005
    Posts
    3,328
    A note to users running DirectRT v2010.3:

    With the DirectRT 2010.3 version if you ever use MediaLab to call DirectRT in any of your studies, you might find that MediaLab can't find DirectRT--it may even lock up when it tries to look for it. Or you may get a "file not found" error. If this happens, it'll be because of an Install Shield typo in the registry and it can be easily fixed. Again, it's an issue than only affects DirectRT v2010.3 (it's not a problem in v2012, and it's not a problem with MediaLab). So if you use MediaLab (any version) to call DirectRT v2010.3 in and it's not working then here is a fix:

    From the Windows Start menu, type "regedit" and navigate to the following registry keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\directrt.exe

    AND

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\executeDRT.exe

    In both cases, there needs to be a string variable called "Path" and the value needs to be "C:\DirectRT\" or wherever the folder is located that holds the directrt.exe and executedrt.exe files.

    Note the key needs to be named "Path". If there is no such key you may need to create it. Just right click and select "New > String Value". Name it "Path" and assign the "C:\DirectRT\" value to it.
    After you do this, MediaLab (and other programs) should be able to find DirectRT because this is where they look to find the folder where its files are located. If you have any question or run into trouble--let us know at support @empirisoft.com and we'll walk you through it!
    Last edited by jason_reed; 01-12-2016 at 02:00 PM.

  2. #2
    Join Date
    Nov 2005
    Posts
    3,328
    Note that this issue is fixed in DirectRT v2012 and the registry fix noted above is no longer necessary.

  3. #3
    Join Date
    Feb 2014
    Posts
    3

    this fixed my issue -- thanks!

    I had been having trouble getting everything to run smoothly in the new iMac lab we are setting up. But, this fixed my issue with launching DirectRT from MediaLab. (Note: I only had to fix the registry entry for directrt.exe, executeDRT.exe was fine.)

    And, just FYI for anyone else using Macs, we also found we had to lower the screen resolution on the iMacs in order for MediaLab to run. I'm not sure if that's already a known issue or not. (We are running v2010 of both ML & DRT.)

  4. #4
    Join Date
    Feb 2013
    Posts
    1,093
    Thanks for the information, iijhaas! What kind of monitor and what screen resolution did you use for your iMacs?
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5
    Join Date
    Feb 2014
    Posts
    3

    iMacs

    Quote Originally Posted by jason_reed View Post
    Thanks for the information, iijhaas! What kind of monitor and what screen resolution did you use for your iMacs?
    They are 21.5" iMacs running Windows 7 Enterprise in Boot Camp. The default resolution (2560 x 1440) caused ML to give error messages & fail to start, but switching the resolution to 1920 x 1080 resolved the issue. [I don't have the exact iMac specs handy, but I can get that information if you need it.]
    Last edited by ijhaas; 02-17-2014 at 06:43 PM.

  6. #6
    Join Date
    Feb 2013
    Posts
    1,093
    Do you remember anything about what the error messages said?
    Jason Reed
    Empirisoft Software Support Specialist

  7. #7
    Join Date
    Feb 2014
    Posts
    3

    iMacs

    Quote Originally Posted by jason_reed View Post
    Do you remember anything about what the error messages said?
    Based on what I scribbled on this post-it note, something related to "runtime error 6 - overflow."

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