Hi there, I am having a problem that is noted on the knowledge base but no
solution. I am attempting to run a "movie" .wmv file, and the first time I run it through Medialab a black box appears where the video should be. If I leave Medialab open and rerun the experiment file, the video plays as it should. If I close the Medialab program and reopen it, I get the black box again the first time through. I have "enhanced video" enabled, and if I uncheck it then nothing plays at all.
This problem is not occurring on my laptop with windows XP, only the ones in the lab. I am running Medialab 2008 on both, but the lab machines use Office 2007 and WMP 11. Have you figured out the source of this problem?