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Thread: DirectRT keeps crashing please help (case 25644)

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  1. #1

    DirectRT keeps crashing please help (case 25644)

    I am having a big problem with DirectRT (2014); it keeps crashing to black and won't then respond so I have to restart the computer.


    I have tried it on different computers, by copying my programming text into a different excel spreadsheet (in case the one I made was corrupt), saving it into the local D drive (in case it was to do with the space) and making a new style file (in case the one I made was corrupt). Nothing has helped.


    It did run originally with text and style but no images, however it has never run with these images, and it didn't even run again with the text and style only version that had previously worked.
    I made the images in the recommended format and size for the computer I used (bmp and 1920x1080) by printscreening powerpoint slides.
    I made all parts of the programme on the same computer as I was using to test run it.
    There is no error message given it just crashes/freezes black.


    I attach the excel spreadsheet I used to program DirectRT.
    Please help as I can't work out what is wrong!
    Thanks
    Attached Files Attached Files
    Last edited by jason_reed; 12-21-2016 at 08:59 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    I'd like to try to run this on my copy of DirectRT to see if I can replicate the error. I need a copy of the stim folder and styles.drt file to do so. Please either upload them here or send them to support@empirisoft.com (please reference case 25644).
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3

    Stim folder and styles

    Thanks a lot for your fast reply!
    It only allows you to upload 5 per post so I attach the style file, the 2 introductory text files, and the 1st pair of images, I hope this helps, let me know if you need anything more.
    Many thanks
    Attached Images Attached Images
    Attached Files Attached Files

  4. #4

    Correction

    Hi again, sorry!
    I have now sorted the crashing (it was just caused by the text files being saved separately to the other stimuli), however now the images are being presented but they are off towards the right despite the fact I have location 0,0,1 in excel and alignment center in the style file so I don't know how to correct it?
    Thanks for your time.

  5. #5
    Join Date
    Feb 2013
    Posts
    1,093
    Try using different resolutions on the computer monitor to see if that changes the placement of the stimuli to the desired position.

    Once you find the screen resolution that you want, it is advisable to set the screen size in the Options part of your styles.drt file to the same setting as the screen resolution of the monitor. You can find information about how to set the screen size here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...creen_size.htm
    Jason Reed
    Empirisoft Software Support Specialist

  6. #6

    Didn't work :(

    Hi,
    I tried changing the resolution of the screen and using different types of computer and it went black and crashed the computer, with different resolution on the style file it went green and stopped showing image files but still displayed the initial 2 text files.
    Do you have any further suggestions I could try?
    Thanks

    Quote Originally Posted by jason_reed View Post
    Try using different resolutions on the computer monitor to see if that changes the placement of the stimuli to the desired position.

    Once you find the screen resolution that you want, it is advisable to set the screen size in the Options part of your styles.drt file to the same setting as the screen resolution of the monitor. You can find information about how to set the screen size here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...creen_size.htm

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