Problem with 'Select and run a single questionnaire'

[jarvis24]

Did deleting and saving the contents of that file have any impact?

[prnowlin]

No, even after deleting these files. The program freezes whenever I try to run an experiment or questionnaire file.

[jarvis24]

Well if it's just one machine out of a batch, next thing I would try is an uninstall/reinstall.

[prnowlin]

I just reinstalled the program and I am still having the same problem. Although I am not sure why it would be the case for just this machine, could have something to do with the fact that the program is being run from a 'limited access' account rather than an 'administrator' account?

[jarvis24]

Quite possible. The user needs full read/write access to the MediaLab folder.

See: http://www.empirisoft.com/Support/showthread.php?t=312

[prnowlin]

We originally had the limited account set up as having full permissions over the Medialab program and that did not seem to help. We were able to resolve the issue by creating a new account and running everything from the new account.

Thanks for your help.

[jarvis24]

That's great to hear, thanks for the update.