Empirisoft Support

    Welcome to Empirisoft Support
Results 1 to 13 of 13

Thread: No joystick responding for online-rating item type on MediaLab (case 22325)

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    No joystick responding for online-rating item type on MediaLab (case 22325)

    Hi there,

    I'm recording continuous data using the online rating item type while participants look at a timed html background page. The task is similar to the example provided in the following thread: http://www.empirisoft.com/support/sh...=online+rating

    The online rating item works perfectly when using the right and left arrow keys or a mouse. However, it registers no response from the joystick. It is a Logitech extreme 3D pro joystick that is calibrated and works fine in other programs/applications. Additionally, the joystick worked well in both of the samples(joystick continuous/ joystick and mouse input) that accompany DirectRT so I am assuming this is a problem in MediaLab.

    My experiment is essentially finalized and I'm right about to run participants under the assumption that the joystick I just purchased would work with the online rating. I have no clue as to why it isn't working given that the item type is compatible with joysticks. Given the tight deadline, I would really appreciate any help to resolve this issue.

    Thanks,

    Arik.
    Last edited by jason_reed; 01-18-2016 at 10:37 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Hi Arik,

    Please either upload a copy of your .que and .exp files here or send them to me directly at support@empirisoft.com (please reference case 22325)
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    Join Date
    Feb 2013
    Posts
    1,093
    Try running the MediaLab files while only the joystick and keyboard are plugged in to the computer.
    Jason Reed
    Empirisoft Software Support Specialist

  4. #4
    Quote Originally Posted by jason_reed View Post
    Try running the MediaLab files while only the joystick and keyboard are plugged in to the computer.
    I've tried running the medialab files with only the joystick/keyboard but the online-rating task is still unresponsive to the joystick. I've sent the que file to the support email seeing as how I was unsure of how to post it on here.

  5. #5
    Join Date
    Feb 2013
    Posts
    1,093
    What happens if you use the Calibrate Joystick program in the Utilities folder in the MediaLab folder? You said in the original post that the joystick was calibrated, but it was not clear if this meant you used the program that came with MediaLab.
    Jason Reed
    Empirisoft Software Support Specialist

  6. #6
    Quote Originally Posted by jason_reed View Post
    What happens if you use the Calibrate Joystick program in the Utilities folder in the MediaLab folder? You said in the original post that the joystick was calibrated, but it was not clear if this meant you used the program that came with MediaLab.
    Sorry about the confusion. I just checked out the MediaLab calibrate program in the utilities folder and I get a popup that it could not detect the joystick. The same message popups in the Direct RT utilities callibrate program despite the joystick working for the two joystick samples that comes with Direct RT ( that is the data shows it is responsive for 244 and 248 movements using the joystick). On top of that, the basic windows' properties/calibration shows that the joystick is working fine.

Similar Threads

  1. Word Document Item Type Error (case 3791)
    By jzadra in forum MediaLab v2018: Troubleshooting
    Replies: 1
    Last Post: 01-10-2013, 04:52 PM
  2. Setting Default Starting Point for Online Rating
    By jchen in forum MediaLab Older Versions: How Do I...
    Replies: 2
    Last Post: 11-02-2009, 04:41 PM
  3. Online rating with video
    By MLresearcher in forum MediaLab Older Versions: How Do I...
    Replies: 6
    Last Post: 06-08-2009, 02:52 PM
  4. Online Rating with Audio Files
    By rob potter in forum MediaLab Older Versions: Troubleshooting
    Replies: 4
    Last Post: 11-11-2007, 09:20 AM
  5. Can you skip online rating items?
    By luke in forum MediaLab Older Versions: How Do I...
    Replies: 1
    Last Post: 11-09-2006, 01:15 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •