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Thread: DirectRT: screen freezes after instruction (case 21979)

  1. #1
    Join Date
    Dec 2015
    Posts
    1

    DirectRT: screen freezes after instruction (case 21979)

    Hi everybody,

    I've created an experiment in MediaLab, part of it is a DirectRT-task. During the DirectRT-task sometimes a certain problem emerges: After the presentation of a textfile which contains the instruction "please press the space button in order to continue" the white screen occasionally freezes. When this happens nothing is left to do than to cancel the whole experiment.

    Has anyone here ever experienced this problem as well and in case, how have you dealt with it?

    Thank you and best regards

    Michael
    Last edited by jason_reed; 12-07-2015 at 01:49 PM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Hi Michael,

    If you send me copies of all the files needed to run your experiment, I'll be happy to take a look at them. Either post them here or send them to me at support@empirisoft.com (please reference case 21979)
    Jason Reed
    Empirisoft Software Support Specialist

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