Is MediaLab supported in windows 8.1? (case 20094)

[ctata]

test.exptest.quecrash-shot.jpg

Media lab crashes immediately it starts on windows 8.1. Is medialab supported in this widows?

[ctata]

Any news about this?

[jason_reed]

Are you able to open the Medialab.exe program on its own? Does this just happen when you run your attached .que and .exp files or when you run one or two of the files in the Samples folder that came with the MediaLab program folder on your C drive?

[ctata]

Yes Medialab.exe is able to launch just fine. I was able to create ,que and .exp files but when I try to run any .exp or .que files (including the samples that come with medialab) then it crashes.

[jason_reed]

Just so I'm clear, you saw the screenshot attached to your first post about this error when you tried to run the .exp and .que file you also attached to the first post?

Is the MediaLab program folder itself installed on the hard drive of the computer or on a networked drive? MediaLab generally works when it is installed directly onto the hard drive of the computer.

Have there been any major changes in the software and/or hardware on this computer before this error occurred?

Are there any message boxes or warnings that pop up when you get this malfunction?

[ctata]

- Yes the screenshot you see is when I try to run the files attached in the first post. I also tried sample1.exp from Medialab samples and had same results.
- Medialab is installed locally and there have been no hardware/software changes since media lab was installed. Actually this started happening immediately I input the trial code.
- Below are screen shots when running sample 1, for you to understand at what stage this happens.

Launch Media Lab

shot1.jpg

Select experiment
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After clicking OK above then you get this screen

shot5.jpg