Is MediaLab supported in windows 8.1? (case 20094)

[ctata]

my operating system is in German

[jason_reed]

I'm checking with one of our programmers if the German version of Windows 8.1 could be related to your problems.

In the meantime, would you please send me copies of your MediaLab .que and .exp files? You can either upload them here or send them to me at support@empirisoft.com

[ctata]

I tested with sample1 that comes with the medialab package. Will upload the files in the sequel

[ctata]

See attached sample

It works on a German based Windows 7 OS

[jason_reed]

Please try running the attached .que and .exp files on your copy of MediaLab and let me know what happens with each of the files. They are similar to the ones you uploaded in your first post, but I created them on my machine. Please make sure to put both of them in the same file folder as I used the relative pathway name (i.e., just the name of the .que file) in the .exp file.

[ctata]

I just tried those files and had same results. Could not get to the point where I can see the instructions

[ctata]

I decided to roam around a bit and noticed one more thing. When you go to Help > About MediaLab, you get the error

Run-time error '339'
Component 'wmp.dll' or one of its dependencies not correctly registered: a file is missing or invalid

I think this is due to the absence of Windows Media Player for Windows 8.1 x64. Could this be also causing the above problem? i.e does MediaLab crashes if WMP is absent?