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Thread: cannot open a file at one computer wich i can open on another computer (case 17212)

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  1. #1
    Hi Jason.
    Thanks for your answer,
    I tried to change the language into English, but that didn't help. Also, the computer using Windows 8.1 on which the program ran without problems (as I mentioned previously) is set to German. So I don't think that's the problem. Did you look or try the file itself? Does it work on your computer?

    One odd aspect when we try to run the program on the Windows 7 computers (where they don't work) is also that DirectRT seems to be trying to use the files. The programs seems to be in action (as indicated in the task manager) and the status bar below indicates it is reading the file, but it never even goes to full-screen mode, and the experiment never starts.

  2. #2
    Hello Jason,
    we find a solution for our Problem. In the same folder were some backup files, which did interrupt the other files. Without them it works.

    Thanks for the help anyway
    Timo

  3. #3
    Join Date
    Feb 2013
    Posts
    1,093
    Timo,

    I'm glad that you found the problem. Could you tell me exactly what kind of files you had when you use the term "backup files?" Were they copies of the .csv input files that you were trying to open? Were they copies of another type of DirectRT file like the styles.drt files? Getting information like this is often helpful to know if other people may have a problem similar to yours.
    Jason Reed
    Empirisoft Software Support Specialist

  4. #4
    Hello Jason,
    i am sorry for taking so long to answer. The "backup files" were from anykind of files in the main folder. From the .csv, .txt and .drt files. I cant tell you which of them did cause the Problem. Only the "backup files" in the stim Folder did not couse any trouble.
    I have one other Question: Is it possible to change the "continue" botton in to an other Language? We are doing a research in Germany, so it woul be nice to change it into German.

    Thank You
    Timo

  5. #5
    Join Date
    Feb 2013
    Posts
    1,093
    Timo,

    Thanks for the update about the backup files.

    Regarding your question about the Continue button, DirectRT does not use a continue button. If you want to change it for MediaLab, check out the instructions in this section of the MediaLab manual: http://www.empirisoft.com/medialab/h...#prefs_foreign
    Jason Reed
    Empirisoft Software Support Specialist

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