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Thread: Lab upgraded from DRT 2010 to 2014, no files are working

  1. #1

    Lab upgraded from DRT 2010 to 2014, no files are working

    Hi,

    So very recently our lab switched all of our programs from DRT 2010 to 2014, a major upgrade. However, now we can't run any of our input files. Initially, DRT wouldn't run the files by saying that we were missing terminators. However, even after fixing that issue, DRT would run the input file and then later crash and say there was a performance issue (none of the stimuli/pictures we placed in the file would show up). Can you help us? I've attached an input file and screenshots of the error messages. Thank you!

    DRT Issue 2.jpgDRT Issue.jpgKyleS1n.csv
    Last edited by jason_reed; 06-11-2014 at 05:46 PM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Try removing any backslashes from the file names you use in column G and see if the file runs. Make sure that the actual image files in your stim folder also have the same name without any slashes.
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3

    Still not working

    Hi Jason,

    I tried removing the backslashes for all of the stimuli, however it still did not work. Your advice also didn't make sense to me because wouldn't that change the path for the program to pull stimuli? Because if my column G says Instructions/Slide1 and then I remove the backslash then the program won't be able to find Slide1 because it'll be looking for InstructionsSlide1 instead. I also tried removing "Instructions" as well and that didn't work either. Do you have any other advice?

    Thanks!

  4. #4
    Join Date
    Feb 2013
    Posts
    1,093
    Could you please also upload a copy of your styles.drt file and a few of your stimli used in the input file you already uploaded? I'd like to see if I can play with them on my computer and get them to work.

    Also, it would be helpful if you could send a copy of the TrackPerformance.txt file as well. It will be in the DirectRT program folder, most likely located on the main drive of your computer.
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5

    Re: Topic Review

    I've attached the styles.drt, TrackPerformance.txt files and a couple stimuli pictures. I've also re-attached the .csv file that the stimuli are used in for reference. Thanks!
    styles.drtTrackPerformance.txtKyleS1n.csv

  6. #6

    Re: Topic Review

    Sorry, I forgot to include the stimuli. They're attached here.g1.jpgg2.jpgg3.jpg

  7. #7
    Join Date
    Feb 2013
    Posts
    1,093
    Could you also please upload the stimuli from your instruction folder as well, especially the scale file? Also, when you run your DirectRT input file, do you have all of your stimuli in a folder named stim, including the Instruction folder stuff? And is that stim folder located in the same file folder as your other DirectRT files?
    Jason Reed
    Empirisoft Software Support Specialist

  8. #8

    Re:

    The file is too large for me to upload it, even when its zipped. Can I get your e-mail to send it to you directly?

    Thanks

  9. #9
    Join Date
    Feb 2013
    Posts
    1,093
    You can send them to support@empirisoft.com. Please refer to case 14823 in the subject line of the email.
    Jason Reed
    Empirisoft Software Support Specialist

  10. #10
    Join Date
    Feb 2013
    Posts
    1,093
    I created a short version of the input file that you sent me that I would like you to try your computer. The only changes I made were to correct a spelling error in the second row of the word "Instructions" that prevented DirectRT from finding the file and changing the face images in the stim folder from .jpeg format to .bmp format. Doing that, I was able to run the input file in the attached zip folder on my computer. Please try to run it and let me know if the data record correctly and if you receive any error or warning messages. If the attached files do run correctly, then all you should need to do in your original files is to convert your face image files from .jpegs to .bmps. I used a great free program called Irfanview that makes images which work well with DirectRT; you can download it here: http://www.irfanview.com/.
    Jason Reed
    Empirisoft Software Support Specialist

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