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Thread: Lab upgraded from DRT 2010 to 2014, no files are working

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  1. #1
    Join Date
    Feb 2013
    Posts
    1,093
    You can send them to support@empirisoft.com. Please refer to case 14823 in the subject line of the email.
    Jason Reed
    Empirisoft Software Support Specialist

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    I created a short version of the input file that you sent me that I would like you to try your computer. The only changes I made were to correct a spelling error in the second row of the word "Instructions" that prevented DirectRT from finding the file and changing the face images in the stim folder from .jpeg format to .bmp format. Doing that, I was able to run the input file in the attached zip folder on my computer. Please try to run it and let me know if the data record correctly and if you receive any error or warning messages. If the attached files do run correctly, then all you should need to do in your original files is to convert your face image files from .jpegs to .bmps. I used a great free program called Irfanview that makes images which work well with DirectRT; you can download it here: http://www.irfanview.com/.
    Jason Reed
    Empirisoft Software Support Specialist

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