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Thread: No output file is produced (case 15404)

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  1. #1
    Join Date
    Jul 2014
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    11

    No output file is produced (case 15404)

    Running my input file I find that everything presents and reacts correctly to the button presses but no output file is created. Direct RT creates a "DATA" folder and a "LOG" folder, but no input file specific folder and no actual files associated with running the task. I am running the file from a Dropbox backed up folder and have attempted running the file from a flash drive and right off the desktop to rule this out as an issue. I have no problems with other input files generating an output file when run. I have attached the good and bad input files. The good file is the DRM_A_Enc and the bad is the con_stand_A. Thinking that it was due to the mask at the end of the trial I swapped the order as well and still have the same problem (con_stand_Ab).

    con_stand_A.csvcon_stand_Ab.csvDRM_A_enc.csv

    Any help would be appreciated.
    Last edited by jason_reed; 07-29-2014 at 03:05 PM.

  2. #2
    Join Date
    Feb 2013
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    1,093
    Do any error messages appear in pop up boxes or the TrackPerformance file in the DirectRT folder when you run con_stand_A or con_stand_Ab .csv files?

    Could you also explain a bit more about what you meant when you said that you are running files from a "Dropbox backed up folder?" Are all of you DirectRT-associated files on a DropBox folder, or did you create some way of running your DirectRT-associated files in one place like on the C: drive of your computer but then recording data in a folder on Dropbox?
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    Join Date
    Jul 2014
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    Unfortunately no. I get no error messages of any sort nor is the Track performance file providing any errors or warnings. That would have at least given me a place to start. >.<

    Regarding the Dropbox folder. I have all of the files for the experiment stored in a dropbox folder on the computer desktop to expedite making changes and testing the new file as the testing computer has no office software (MS, Open, or otherwise). There is no fancy re-routing of files, just a nice cloud backup.

  4. #4
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    Try putting all of the DirectRT-associated files directly on the computer with DirectRT and not using Dropbox at all. I'd like to know if the Data folder and appropriate output files are created for all of your input files in that context.
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5
    Join Date
    Jul 2014
    Posts
    11
    I have tried this as well as running the file from a flash drive. Neither created an output file. I can send you some of the images if it would help you in testing this.

    -Clint

    Quote Originally Posted by jason_reed View Post
    Try putting all of the DirectRT-associated files directly on the computer with DirectRT and not using Dropbox at all. I'd like to know if the Data folder and appropriate output files are created for all of your input files in that context.

  6. #6
    Join Date
    Feb 2013
    Posts
    1,093
    Clint,

    Please do send me some images of the screens. And please also double-check that you were not using Dropbox in any capacity (i.e., as the folder containing the DirectRT files, as a backup in using while the files were run) when you say you had all the DirectRT-associated files on the hard drive of the computer with DirectRT.
    Jason Reed
    Empirisoft Software Support Specialist

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