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Thread: Blank screen when Media Lab tries to run a DirectRT item (case 14867)

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  1. #1

    Blank screen when Media Lab tries to run a DirectRT item (case 14867)

    Hi there,

    I am experiencing a similar issue: A Direct RT output file is running well in Direct RT, but when I embed it in a Media Lab questionnaire as a Direct RT item, Media lab will only display a blank file and I need to exit the program. How did you solve the issue? I would appreciate a quick help as I am on experiment day 1 now and this problem is costing me lots of useful data..

    Barbara
    Last edited by jason_reed; 06-16-2014 at 10:18 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Hi Barbara!

    If you could upload a copy of your DirectRT input file(s) and your Medialab .que and .exp files here, I'd be happy to take a look at them.
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    Hi Jason,

    thank you very much, I am first sending you some instruction files.
    Attached Files Attached Files

  4. #4
    Some more instruction files..
    Attached Files Attached Files

  5. #5
    ...And finally the DirectRT files as well as the Media Lab questionnaires containing them (and the Direct RT style file).

    Thank you very much for your help in advance! I have run my experiment today in a split form, switching continuously between Media Lab and Direct RT which is far from an ideal solution..

    Barbara
    Attached Files Attached Files

  6. #6
    Oh and I forgot the experiment file! Here it is (apologies for multiple postings..).

    Barbara
    Attached Files Attached Files

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