Alex,

Please send a copy of your computers' dxdiag report to support@empirisoft.com. Click on the Start button, type dxidag into the Search box, run the dxdiag.exe application, and save a copy of the dxdiag.txt report to send to me. Please be sure to label each report as to whether or not the computer has a problem with the incorrect.txt feature. Please also reference case 3161 in the email.