Icon appears during session

[robertk]

Sometimes, the icon looks like this:

http://support.empirisoft.com/attach...8&d=1169214490

But in other trials, the icon looks more like the Check icon in Media Lab (Media Lab\graphics\Check.ico)

and in other trials the icon looks like two squares in a row, with the one in the background being darker than the one in the foreground.

robert

[jarvis24]

We have never figured this one out. It just seems to start happening in a lab once in a while. It lasts for a while, and then with as little notice as it started, it stops.

My suspicion is that it has something to do with a DirectX or Video/Display memory glitch. I'm guessing that an icon gets written to video memory (either real or virtual) that is subsequently accessed by DirectRT. DirectRT, for some reason, is unable to write over that content (e.g., it is temporarily locked) and so you see the icon.

Shutting down and restarting the system seems like a good bet. Also if there were some way to flush the video memory that would seem like a very useful thing to try.

Also, check your display properties and see if the specific monitor you have is listed or if it is listed as "plug and play" or "default" monitor. I've noticed in many such cases, the specific monitor being used has not been made know to the OS.

see also: http://www.empirisoft.com/support/showthread.php?t=600

[Pirila]

Hi all,

we have the same problem. Sometimes (no appearent pattern) this little gray icon is shown on a white screen instead of the .bmp. file. If we press a key that was entered as an acceptable response the directRt file runs again. In the output file, this malfunction is not apparent. Quite bad, because we don`t know if there was a computer error or a mistake of our participants.

Is there a solution for this problem by know? Any idea?

We use the following Laptops: Hewlett Packard Compaq 615 , AMD Athlon X2 QL-64 2,1GHz, 1GB
Working space, 160GB HDD, ATI Radeon HD3200 (graphic card), Windows XP and MediaLab 2008 1.33 and DirectRT V2008 1.0.13.

Looking forward to your answers :-)

Best,
Lara

[jarvis24]

See http://www.empirisoft.com/support/showthread.php?t=1413