Random boxes appearing in question items

[hoodkb]

Hello,
I am currently running two experiments one with videos and one without. While running both experiments boxes randomly appear after the question item. There is no pattern to which questions the boxes appear nor when the boxes appear. The video study has six conditions and the boxes have appeared at least once on every condition. In the other study the boxes appear randomly as well; they appear 4 or 5 out of every 10 runs. The boxes do not obstruct the view of the questions though participants have noticed and asked about them. Any thoughts?

Thanks

[jarvis24]

Not sure--I haven't heard of this issue before. What version of MediaLab are you using? Also, can you elaborate on the appearance of the boxes and/or attach a screen shot of one?

[hoodkb]

Hello,

I am using version 1.33. The boxes or squares are appearing at the end of the question. Anywhere from one to four boxes randomly appear after questions.

ex.
1. How old are you? □
2. Do you like ice cream? □□

Thanks!

[hoodkb]

Attached is a screen shot. Thanks again!

[jarvis24]

Looks like there may be some unusual character(s) in the text of your questionnaire (.que) file. Could you possibly attach it and I'll take a look. You could also try it yourself by taking a close look at the wording for the item in the screenshot you attached. Go to that item in you que and click Details for that item. See if there are any hidden characters at the end of the text. If so erase them and save the file. If not, select all the text, delete it, and try re-entering it. But again, also feel free just to attach it and I'll take a look at it, no problem.

[hoodkb]

We have tried re-entering the text on the questionnaires. The boxes are still showing up. Attached is the que file from the screen shot I sent you. Thanks

[Kyle_Irwin]

Hi There,

I am also dealing with random boxes appearing in questionnaire files...could you describe how to fix the problem?

Thanks for the help.