Empirisoft Support

    Welcome to Empirisoft Support
Results 1 to 2 of 2

Thread: Play wmv files on MediaLab program

  1. #1
    Join Date
    Jun 2011
    Posts
    1

    Play wmv files on MediaLab program

    I am planning to run one stuy through MediaLab, and do have one big problem that I desperately need your advice.

    I am trying to get MediaLab to play 2 minutes wmv files (PSA). I created the wmv file through Windows Movie Maker program. I've inserted them as movie items in questionnaires. But when I try to run the questionnaire, a black rectangle appears then Medialab just freezes - video doesn't present at all!

    Whenever that happens I have to use windows task manager to get out of Medialab. I've checked the videos in Windows Media Player and those video played well in the Windows Media Player.

    For your information, I'm running Medialab 2008.1.22.

    Could you let me know how to fix this problems? I saw one research experienced a similar problem, but I cannot see the information how to fix this probelm.

    Thank you for your help in advance

  2. #2
    Join Date
    Nov 2005
    Posts
    3,320
    MediaLab v2010 tends to handle current video issues much better than v2008. However, you might be able to get away with installing a good codec package on your machine--something like the K-Lite free codec pack. I've attached the readme file for it which contains some relevant links. Or if you like you could also install the latest release (as of 6/21/2011 it's v2010.3--contact service@empirisoft.com for the link and you can also get a trial code). If upgrading is an option that might be your simplest solution. The K-Lite codec pack is also included in the utilities folder of the 2010.3 release.
    Attached Files Attached Files

Similar Threads

  1. Running medialab, then another program, then back to medialab (case 4980)
    By ccm82 in forum MediaLab Older Versions: General Questions
    Replies: 3
    Last Post: 12-15-2015, 08:57 AM
  2. audio files won't play
    By KristyLDavis in forum DirectRT Older Versions: General Questions
    Replies: 10
    Last Post: 03-17-2010, 08:38 PM
  3. Medialab won't play wmv files
    By amara in forum MediaLab Older Versions: Troubleshooting
    Replies: 1
    Last Post: 04-10-2009, 03:28 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •