Data not being recorded with v2004

[sparkle814]

Hi - I've attached a zip files, please let me know if you have any trouble opening it or anything.

As you requested, I minimized the input file to ten trials and included the style file, and only the stimuli necessary to run it are in the stim folder. I ran it this way and it still shows the problem.

When you run the file, you can click the left mouse button to get past the instruction screen.

Thanks for taking a look, I hope your expert eye will notice something that I didn't!

[jarvis24]

Are you running the exact same version of DirectRT on the different machines?

[sparkle814]

No, on the computer we had originally been using, the one that is having the problem with one version of the experiment but not the other, we are running 2004.1.0.41 on Windows XP.

On the computer that runs and collects data from both versions of the experiment, we are running 2008.2.103.1115 on Windows 7.

[jarvis24]

Ah. Can you update the machine that has the older (v2004) version of DirectRT to v2008 or v2010 or is there a licensing issue?

[sparkle814]

We are currently only licensed on that computer for v2004, but I'm sure we can upgrade if necessary. Do you think that has something to do with the problem we are experiencing?

[jarvis24]

I would at least try it. We can give you a free code to try for a few weeks if you like--just to at least check it out. But more directly, yes, I do think this would resolve it from your description of the issue.

[sparkle814]

I would at least try it. We can give you a free code to try for a few weeks if you like--just to at least check it out. But more directly, yes, I do think this would resolve it from your description of the issue.

So I was finally able to get a trial license code for v2008 for the computer in question and the same problem is still happening. Any other ideas? Thanks.