Rramos,
Does the folder with your experiment contain a style file or does it use the default style file? I would first check to make sure the experiment's style file is included in the same location as your experiment. If your experiment uses the default style file, I would recommend opening the style editor and double-checking to make sure the settings are as your experiment needs them. If you're still running into problems, let us know. We would be glad to test your experiment in our lab.