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Thread: Random boxes appearing in question items

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  1. #1
    Hello,

    I am using version 1.33. The boxes or squares are appearing at the end of the question. Anywhere from one to four boxes randomly appear after questions.

    ex.
    1. How old are you? □
    2. Do you like ice cream? □□

    Thanks!

  2. #2
    Attached is a screen shot. Thanks again!
    Attached Files Attached Files

  3. #3
    Join Date
    Nov 2005
    Posts
    3,328
    Looks like there may be some unusual character(s) in the text of your questionnaire (.que) file. Could you possibly attach it and I'll take a look. You could also try it yourself by taking a close look at the wording for the item in the screenshot you attached. Go to that item in you que and click Details for that item. See if there are any hidden characters at the end of the text. If so erase them and save the file. If not, select all the text, delete it, and try re-entering it. But again, also feel free just to attach it and I'll take a look at it, no problem.

  4. #4
    We have tried re-entering the text on the questionnaires. The boxes are still showing up. Attached is the que file from the screen shot I sent you. Thanks
    Attached Files Attached Files

  5. #5
    Hello again,

    I am having another issue with the program. MediaLab is crashing (blank screen) if we run multiple participants without closing the program in between. I am using Windows XP and version 2008 1.33. I have seen threads about Vista and Windows 7 but not much about XP. I have not had this issue in the past, I just installed/downloaded the program last week onto newer computers. Thanks

  6. #6
    Join Date
    Nov 2005
    Posts
    3,328
    Please try this revised version of your que and see if you have the same issue. With regard to the crash, is it with the same que file?
    Attached Files Attached Files

  7. #7

    Updated on crashes

    The crash is happening with the same two experiments. If I run multiple people it gives me a blank screen towards the end of the survey and the responses are not recorded. Just tried it with someone else's study and after running it twice on the third time, a box stating that MediaLab was out of memory appeared and the whole program shut down.

    Also, I tried running MediaLab with the sample file used in the thread http://www.empirisoft.com/support/showthread.php?t=1013

    and it crashed after running the file twice without closing MediaLab in between runs. It crashed (blank screen) on q78 on the second run.
    Last edited by hoodkb; 10-22-2010 at 02:25 PM.

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