Hello,

I sent an email and was suggested to post this to get a more timely response. I am writing to inquire into the status of support services. My research lab developed a survey using MediaLab, but we are unable to get the program to run correctly. Trevor Newell has helped with the project. In the first week of May, a graduate student of mine sent the program files to Trevor to review. However, we have yet to get a response.

I am wondering if the problem has been diagnosed and if it can be fixed? We are under a great amount of pressure to start the survey. I will need to quickly find alternative solutions if the problem cannot be identified.

Any assistance is very much appreciated.

Take care,


Patrick J. Fowler, Ph.D.
DePaul University
Department of Psychology
2219 N. Kenmore Avenue, Room 420
Chicago, IL 60614
(p) 773-325-4523
(f) 773-325-7888
pfowler3@depaul.edu