Blair Jarvis, Administrator
If the identical experiment is working on other machines, the first thing I would check is the version of MediaLab running on the problem computer. i.e., see if it matches the versions running on the other machines.
-Blair
Member
All of the PCs are running the same version.
Blair Jarvis, Administrator
Which version is it that they are all running--i.e., 200x.x.x?
Member
The machine is running version 2002 that is available for download on the Empirisoft site for "old version" downloads (we downloaded the 2002 version to keep it consistent with the other PCs in our lab). I had trouble with this machine a few weeks ago and had to re-download MediaLab (erasing all residual files, etc.). I have also noticed that, not only is the response formatting off and the response coding showing up {1}, {2}, etc., but also it is not reading quickstyle (.mlq) files, nor does it carry out duration parameters (e.g., d-10 or d10) on instruction screens. Thanks again for your help!
Blair Jarvis, Administrator
I think many of these features were added for the 2004 version. Can you right click on the file c:\medialab\medialab.exe and then click properties and then version, and then let me know exactly what version you have on this machine and then on the others? it should be in the form 200x.x.x.
Member
That must be the problem. I was under the impression that all of our machines were running the same 2002 version as that's what the splash screen says at start up, but when I click on the .exe file, that actually says 2004.1.61. The "problem" PCs are running version 2002.5.6, so that must be the problem. Thanks for the help, and we will be upgrading these "problem" PCs soon!
Blair Jarvis, Administrator
If you double click on medialab.exe (not the shortcut but the actual file), it will bring up a v2002 splash screen, even though the version is 2004? That's really weird--can you confirm that?
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