Does this error occur on machines other than the Dell Optiplex 760's? Have you tried running the software on machines that are not Dell Optiplex models?
You may also want to try seeing if uninstalling the software, and then reinstalling with a trial of our 2008 version manages to fix the issue. The following link will begin the download:
http://empirisoft.com/download/drt2008/drt2008.1.13.exe
Is it feasible to try reformatting one of the machines in your lab to see if the software will then work properly?




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