Online rating with video

[Trevor Newell]

Hm. This is peculiar.
Would it be possible to send over your experiment file?

[MLresearcher]

How do I send the experiment files over? Is there a particular email address I can email the files to?

[Trevor Newell]

Yes, if you send an email over to our support email, you will be able to contact us directly.

[Trevor Newell]

Resolved: When working with on-line rating items, don't forget that the item directly after the on-line item will work with the on-line item. For instance, if you want to play a video file with an on-line rating, you will need to declare the on-line rating, and then create a new item beneath it as a 'Movie' type. As far as I know, using the backvideo function with an on-line rating item-type will only cause an error to arise.