interactive tutorial

[jarvis24]

Melissa, there used to be an option to *not* install the samples and/or help files when initially installing the software. If there is no option to use a tutorial and you can't find the tutorial in the installation directory, I would suggest uninstalling and reinstalling the latest version from the main download page (www.empirisoft.com/download.aspx). As far as I know it shouldn't be a problem because this option is no longer offered. It used to be a way to save disk space when hard drives were much smaller.

[Melissa Abo]

Hi, our tech guys tried that (reinstalling the program) but there are still no interactive tutorials anywhere to be found. What should we try next?

[jarvis24]

Strange. I could log onto your computer from here and take a look--let me know if you would be interested.

[Melissa Abo]

Thanks for that offer; that would be great. However, I will be gone on medical leave for the next 4 to 6 weeks. Is there a way for me to contact you directly when I get back so we could get that taken care of?

Thanks
Melissa

[jarvis24]

Of course, no problem. Just post here when you get back and I'll receive notification. Also if you like I could check it out with one of your IT people while you are off. Just FYI, assuming you are running v2008.2.103, the files should be located in c:\directrt\components\help. I'm also attaching a zipped version of the help folder that should be located in there.

[jarvis24]

PS., the attached help folder (see above) there is a shortcut to the help files that points to the main help page:

C:\DirectRT\Help\HTML\_HelpContents.htm

It should point, instead to :

C:\DirectRT\Components\Help\HTML\_HelpContents.htm

Note also that the latest (updated) help files will accompany the next release.

[jarvis24]

Also note that updates help files are available online as well:

http://www.empirisoft.com/directrt/h...lpcontents.htm