DirectIN high speed keyboard sampling rate issue

[Cigir Kalfaoglu]

I can't (don't have the know-how to) get the latencies before the signals reach Windows 10 but I will try to get help from IT people around me and post any results we might get here. In the mean time, I sent an email to the address provided in order to give the firmware update a try. Thank you!

[kennystone]

I can't (don't have the know-how to) get the latencies before the signals reach Windows 10 but I will try to get help from IT people around me and post any results we might get here. In the mean time, I sent an email to the address provided in order to give the firmware update a try. Thank you!

What's your success with the high-speed keyboard on Windows 10?

[jarvis24]

Hi Kenny, we haven't been experiencing any issues with the keyboards on Windows 10. Some of the older models need firmware updates. Depending on the age of the keyboards (we've been making them for many years) this can be done either remotely or by returning them to us. Feel free to contact us directly with any questions you might have at support@empirisoft.com. -Blair

[jarvis24]

Yes, any details regarding your testing methods and results would be super helpful. I will email you privately and we can set that up with John (our hardware engineer).

Blair