audio files won't play

[KristyLDavis]

Hello,

I can't get the attached audio files to play in directRT (instead there is an 'error' ding). I believe they are saved in 16 bit format (as recommended in other posts on the forum). Are there other parameters that audio files must meet in order to be recognized?

I have attached the input file and samples of the audio files that I am having trouble with.

thank you!

[jarvis24]

Not sure what the issue is exactly. I noticed that some of your files would play (from a support email, e.g., g.wav, s.wav) but that others wouldn't. There were some minor differences between the files in terms of sampling rate I think, but that shouldn't make a difference. I opened up a couple of files that would not play in a freeware program called Audacity and chose the Export as WAV option. Audacity has the tendency to clean up any abnormalities in a sound file when exporting--even if you are exporting it to its current format.

Anyways, this seemed to work (at least on this computer). You can try it and see what I mean. When I first played the "crayons" sound file in DirectRT I got the "BEEP" you described. After opening and saving it in Audacity, it played fine (see attached). Can you check this file out on your machine and see if that helps?

[KristyLDavis]

I had used the beta version of Audacity to export the files (and when this happened, it didn't work). When I used the original version of Audacity to export the files it worked just fine. Thanks!

[jarvis24]

Awesome, thanks for the update Kristy. Wish I knew the difference--the files seem virtually indentical. Anyways, glad to know there is a fix available for you.

[jarvis24]

PS--do you happen to know what beta version it was? I'm assuming it was a beta for a recent version and not the original beta of many years ago yes? Not critical, but just thought it might be useful info for anyone who runs into the same problem.

[KristyLDavis]

it was version 1.3.5 (Beta)