Playing video files- sound only

[jarvis24]

Did you try turning off/on the "Use Enhanced Video" option, now that the videos are playing properly in the Windows Media Player? Also, which version of MediaLab are you using--i.e., 200x.x.x? Finally, is it possible you can send us one of the clips and the que as email attachments to our support@empirisoft.com email address? I'll try it here on one of our XP machines and see if I can replicate the issue. Just curious--does it work if you try any other video clips--e.g., something/anything randomly downloaded off the internet?

Also, just a note regarding an emergency fix--if you need something to work today, you could use an HTML item with the video embedded in the HTML page (many examples available on the internet for this HTML code). If you can get the page to work in Internet Explorer, then it ought to work nicely in MediaLab using the HTML item or any Custom Item. But this ought to be used just for a quick fix--I'll gladly look at your files to see if we can figure out why the regular functionality is not working as it should.