To be sure, it can be tricky to get a image to reliably display for a single screen refresh. First check out:
http://www.empirisoft.com/support/showthread.php?t=55
and then if that doesn't help:
http://www.empirisoft.com/directrt/h...leshooting.htm
Definitely Make sure your video system has an up-to-date driver. Make sure you are using the correct driver for your monitor and not a generic driver. And then here are some other thoughts and tips:
The most conservative test is running the input file from a simpler folder on the local hard drive (e.g., c:\test) with the network cable unplugged and no other programs or processes running in the background (one quick indicator of the latter is not seeing any icons in the bottom right corner of the Windows Taskbar--or least as few as possible).
If you continue to get display times that are equal to double your refresh rate then try running the session in 800x600 resolution (as set in the Options of you .drt style file). Also check to make sure the stimulus in question is not the very first stimulus of the trial--that can cause trouble on some systems (in which case a brief blank screen can be used as an initial stimulus).
If you have checked all this (including the links above) and still can't get display times equal to a single refresh, send a zipped copy of your experiment folder to us at support@emp...com and we'll take a look at it.