Videos won't play

[frogsocks]

I had created a file using v2006 that involved playing videos (wmv files) and custom html items, and I was using Windows XP. We've acquired a computer with Microsoft Vista, and we are using v2008.1.20 of Medialab. I cannot get the video files to play at all, and the program freezes. Has anyone else had this problem? Any possible solutions? We'd like to start running subjects on Monday, January 14th, so quick replies would be much appreciated :-)

Thanks!

Jennifer Cerully
University of Pittsburgh

[jarvis24]

Fortunately, the transition from XP to Vista has been pretty smooth for MediaLab--with the exception of some of these video issues. We are aware of them but do not have a fix yet--at least not a direct one. However, if you can tell me exactly what you are doing with the videos, I might be able to offer some quick work around solutions so that you can get running your sessions ASAP.

[frogsocks]

Basically, I have an experiment where each condition consists of running four questionnaires. The first questionnaire contains a movie item, and the second contains a custom html item. I repeat this so the third questionnaire is a movie, and the fourth is a custom html item. The movie questionnaires consist of an instruction, followed by a movie item. The custom html questionnaires consist of a custom html item followed by an instruction. I've emailed the experiment file, and a sample movie questionnaire file and custom html questionnaire file to you at the support address. Let me know if you need anything else.

[jarvis24]

Try checking the 'Use Enhanced Video' option on the MediaLab Preferences menu. I was able to run your clips at full screen on Vista when I did this. Let me know if that helps!

[frogsocks]

That seems to work, although the videos are slightly misaligned on the screen (compared to when I run it on another computer).

For anyone else reading the thread, be aware that having the "use enhanced video" item checked may cause other files to run improperly.

[post truncated by moderator]

[jarvis24]

Can you elaborate on what you mean by files running improperly?