We recently upgraded from the beta version of Direct RT v.2010 to the most recent version. We are running it on dell computers running Windows 7 (64bit). Since the upgrade, Direct RT keeps crashing...

We're looking forward to testing them out. Thanks so much to you both for all your help!

Unplugging the other usb devices from the computer does not seem to help the problem. The driver software still fails to install.

I've attached a dxdiag.txt from one of the computers.

As per...

To answer some of your questions: I have been signed in as administrator when attempting to plug in the keyboards, and I have been plugging them directly into the usb ports on the machine (not...

We can't get the keyboards to work with our lab computers which are running Windows 7 (64bit). When you plug a keyboard in it says that the driver software failed to install.

The keyboards work...