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Type: Posts; User: jarvis24

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  1. Hi Kenny, we haven't been experiencing any issues...

    Hi Kenny, we haven't been experiencing any issues with the keyboards on Windows 10. Some of the older models need firmware updates. Depending on the age of the keyboards (we've been making them for...
  2. Yes, any details regarding your testing methods...

    Yes, any details regarding your testing methods and results would be super helpful. I will email you privately and we can set that up with John (our hardware engineer).

    Blair
  3. Hi Cigir, We tested our units and all seems ok...

    Hi Cigir,

    We tested our units and all seems ok with Windows 7 and 10. Do you have a way of measuring latency PRIOR to Windows 10 getting its handle on the signal? If not, contact us directly at...
  4. Hi Cigir, This is the first I've heard of any...

    Hi Cigir,

    This is the first I've heard of any report like that. Because of the age of the KB, I suspect it may need a firmware update. I'll talk to our hardware engineer today and find out why you...
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