Empirisoft Support

    Welcome to Empirisoft Support

Search:

Type: Posts; User: kitresearcher

Search: Search took 0.01 seconds.

  1. Replies
    9
    Views
    11,203

    codec doesn't help

    Hi, I downloaded the codec but the problem remains. The videos randomly appear in the upper-left-hand corner of the screen with a big black box in the center where they should be located. At this...
  2. Replies
    9
    Views
    11,203

    Thanks for the suggestion but we tried that, too,...

    Thanks for the suggestion but we tried that, too, and it has the exact same problem as using the Movie file type.
  3. Replies
    9
    Views
    11,203

    I was wrong earlier about what programs I've set...

    I was wrong earlier about what programs I've set it to run through. I've tried Windows Media Player and VLC Media Player (these computers don't have Quicktime). The IT guy thinks it's a file-size...
  4. Replies
    9
    Views
    11,203

    File type

    I'm using the Movie type so that the video will start automatically and not give the participants any control over it. I've tried it with .mov files and with .wmv files so far and they both have this...
  5. Replies
    9
    Views
    11,203

    Video location error (case 11665)

    I'm using Medialab 2012 on a new Windows computer. I'm presenting a series of movie files, but when I run the file, some of the videos randomly appear in the top-left corner of the screen with a...
Results 1 to 5 of 5